The Parole and Probation Department of the Nevada Department of Public Safety is responsible for your supervision.
You should visit your parole or probation officer as quickly as possible upon release from prison or parole; make it your first stop. Their offices are located at: 475 Valley Road, Reno, NV 89512. This is just off of 4th Street, a block from the Reno Transit Center's 4th Street Station, between Evans and Wells Ave. You may call and ask to speak with the Duty Officer or your parole/probation officer is you know his or her name by calling: 775-684-2300. Please get off on the right foot with your parole/probation officer. This is a relationship that can work for you or against you. It's your choice. Please make the right one.
Sierra Sage Region of Narcotics Anonymous Reno/Sparks: 775-322-7811 Call them for locations and daily meeting schedules
Reno Triangle Club AA Meetings Reno/Sparks: 775-324-7977, 635 S. Wells Ave., Reno, NV 89502 Call them for locations and daily meeting schedules.
Northern Nevada General Information Source: call 211
Reno Crisis Call Center: 775-784-8090
Bristlecone Family Resources is a nonprofit corporation funded in part by the Nevada Department of Human Resources, State Health Division, Bureau of Alcohol and Drug Abuse, and the U.S. Department of Health and Human Services, Substance Abuse Prevention and Treatment Block Grant. Bristlecone’s programs also are supported by client fees, grants, and contributions. Gifts are welcome and are tax-deductible. Treatment admission prioritization for all programs, except for Civil Protective Custody Services, must be conducted in the following order: pregnant injection drug users, pregnant substance abusers, non pregnant injection drug users, all others. For more information about Bristlecone services contact:
Bristlecone's Social Model Detox, Residential & Out Patient Treatment Facility 1725 S. McCarran Blvd. Reno, NV 89502 Main: (775)954-1400 Fax: (775)954-1406
From I80, take the McCarran Blvd. exit and head south on McCarran Blvd. We are located on the right, in large white building just past E. Greg St.
Bristlecone's Adult & Family Drug Court 888 W. Second St. Reno, NV 89503 Main: (775) 333-7877 Fax: (775) 333-7874
Reno Community Assistance Center is a Volunteers of America operation providing:
Family Shelter: 775-322-9574
Men's Shelter: 775-329-4141
Women's Shelter: 775-329-8811
Catholic Charities of Northern Nevada and the St. Vincent's Programs offers a variety of services for those needing emergency services. Contact them through their website at http://www.ccsnn.org/emergency.html. You can visit St. Vincent's Food Pantry at 500 E. 4th Street, Reno, Monday through Saturday from 9:00AM to 6:00PM. St. Vincent's Dining Room is also open Monday through Saturday for free meals.
Alano Club of Sparks is a recovery program providing a variety of services for those with substance abuse issues. Contact them at: 775-359-2727 for more information.
The Salvation Army has several locations in the Reno/Sparks area offering food pantry and thrift shop services. There hours and services vary, so call ahead. These locations are:
1925 Sutro St., Reno, NV - (775) 688-4588
2300 Valley Road, Reno, NV - (775) 688-4559
125 Gentry Way Reno, NV - (775) 284-4702
180 Winnie Lane, Carson City, NV - (775) 885-1898
Savers Thrift Stores in Reno/Sparks has two locations offering a variety of merchandise at very reasonible prices. Mens and womens shirts, pants, and jackets start at $2 with nothing more than $15. They also have household goods, used books and children's needs. The Reno & Sparks locations are:
2350 Oddie Blvd., Sparks, (775)-359-4244
3800-250 S. Kietzke Lane, Reno, (775)-284-4350
J.C. Penney's is a great resource for inexpensive clothing. They have men's shirts and pants for under $10, with most no more than $20. If you have the money and want new clothing, go to Penney's in the Meadowwood Mall.
Walmart has several Reno locations and good prices for clothing, home furnishings, linens, groceries, etc. Locations are listed below:
5260 West 7th Street (775) 624-2000
2425 East 2nd Street (775) 359-8200
4855 Kietzke Lane (775) 829-8088
The National Reentry Resource Council has great information for former prisoners seeking employment, housing, food stamps, Veterans medical care, student financial aid, and federal bonding.
Getting your drivers license: The Nevada Department of Motor Vehicles (DMV) is located at:
Reno 305 Galletti Way Reno, NV 89512-3824 8a-5p M-F, 8a-4p Sat. | Get Map (775) 684-4368
You will need a valid state photo ID - your Nevada Department of Corrections ID will work as long as you have the other required documents, incliding a certified copy of your birth certificate, your social security card or other IDs as listed in the DMV's handbook or on their website: http://www.dmvnv.com/locat.htm.
Getting your social security card or a replacement card: The Reno Social Security Office is located at:
The office opens at 9:00AM, Monday through Friday, but get there early; by 9:00AM there will be a line extending into the parking lot. You should visit the Social Security website for information on identification required for services, forms you will need to complete, and types of services available. Don't bother calling their phone number; a recording will tell you the hours and suggest you go online and search for whatever you need to accomplish.
If you need a BUS PASS: Daily, weekly and monthly passes are available from RTC. Bus passes make frequent riding more economical and easier because you don't need to carry exact change. Passes are (24-hour, 7-day, and 31-day). They allow you an unlimited number of rides during a specific time period. Seven day and 31-day passes are activated at the time of first use, and expire at midnight on the last day. For example, you can buy a 7-day pass on Friday, use it for the first time on Monday and it will be valid for a week, expiring the following Sunday at midnight.10-ride passes are valid for 10 rides and 24-hour passes expire 24-hours after activation.Passes are not transferable or replaceable and all sales are final. The best buys are the 10 rides for $17 or the 31-day pass for $70
Purchase bus passes at the RTC 4th Street Station. They have machines located in the station buildings that take debit cards or cash. You can also get an RTC System Map and Schedule Book for $0.50 at the front counter in the 4th Street Station North Building. This is a must to have if you rely on RTC for your transportation needs. You can also go online with RTC and check routes, schedules and updates at:
Do you need medical, dental, or mental health treatment? Listed below are a few options available to you. There isn't much out there that is free. You should consider registering for Medicaid through the Nevada Dept. of Health and Human Services at:
Behind Old Town Mall 4001 S. Virginia StreetReno, NV 89511 Main Number: (775) 687-1900 or go online at: https://dwss.nv.gov/
Until you have Medicaid, you will need to find free or inexpensive services.